Chief Digital Officer & SVP Business Transformation
Aegis Customer Support
Mr. Bakshi is Global Functional Leader for Digitization, Process Automation, Mobility Solutions, BI, Analytics, Systems and Process Improvements and Business Transformation at 1 Billion ITeS Organization. He is responsible for Digitization across 45000 employees spread across 8 countries ( India, Malaysia, South Africa, Saudi Arabia, SriLanka, Argentina, Peru, UK.
He has created Digital Road Map for Enterprise and Implementing same and leadis process gigitization across Operations, Support Services and Shared Services. He is an architect of Enterprise wide Platform Supporting Functions of Operations, Revenue Management, SLA, HR Entire Employee Life Cycle, Operational MIS and Financial MIS, Travel Management, Employee Self Service, across 8 countries.