Simon Allen, Founder, UK Data Centre Interest Group
The airline industry has an enviable record of continuously improving flight safety by sharing of incident/accident information. However, the same is not the case in the data center industry where it is common practice to cover up failures, often in a misguided attempt to protect reputations. Root cause investigation findings are normally secret and bound by NDA resulting in the data center industry being severely obstructed from learning from failures. What to do?