Data Centres Regional Operations
Ian has held many and varied positions in a 25 year+ career at GCHQ both in Operations and Support. He joined the IT side of the organisation around 12 years ago when first was introduced to the world of ITIL and ITSM. In 2008, Ian took on the role of ITSM lead for Problem Management. Following that post, he became the Service Relationship Manager for Data Centres before taking on the Regional Operations Manager role at the beginning of 2015.
Outside of work, I am a member of the BCS and both Future Computing Systems Specialist Group and the Data Centre Specialist Group. I have also recently stepped into the world of speaking/industry presenting and have delivered at several conferences and private industry events both here and abroad.